TunnelFox Global Terms of Service

Last updated: 9 July 2026
Service: TunnelFox Global
Bot / Mini App: @tunnel_fox_global_bot and related TunnelFox Global interfaces

1. Who we are

These Terms of Service (“Terms”) govern your access to and use of TunnelFox Global, including our Telegram bot, Telegram Mini App, website, support pages, connection profile management tools and any related interfaces (together, the “Service”).

Service Provider: an individual service provider; full legal details (legal name, registration status and registration number where applicable) are provided on request via the support contacts below.
Legal notices address: provided on request via the support contacts listed in this document.
Support: support@tunnelfox.tech / @tunnel_fox_global_bot.
Privacy requests: privacy@tunnelfox.tech.
Abuse reports: abuse@tunnelfox.tech.

In these Terms, “TunnelFox Global”, “we”, “us” and “our” mean the Service Provider. “You” and “User” mean the person who accesses or uses the Service.

2. Acceptance of these Terms

By starting the bot, opening the Mini App, creating or activating a connection profile, starting a free trial, applying a promo code, making a payment, or otherwise using the Service, you confirm that you have read, understood and accepted these Terms, our Privacy Policy, our Acceptable Use Policy and our Refund Policy.

If you do not agree with these documents, do not use the Service and do not make a payment.

If you use the Service through Telegram, you may also be subject to Telegram’s own terms, Telegram Mini App terms, Telegram Stars terms, app store rules and payment provider rules. Those documents apply in addition to our terms where relevant.

3. Eligibility

You may use the Service only if:

1. you are at least 18 years old or the age of legal majority in your country, whichever is higher;
2. you have legal capacity to enter into a binding agreement;
3. your use of the Service is lawful in your country and in any country from which you access the Service;
4. you are not located in, ordinarily resident in, organised under the laws of, or acting on behalf of a person or entity in a jurisdiction where providing or using the Service is prohibited by applicable law, sanctions, export controls, platform rules or payment provider rules;
5. you are not a person or entity subject to applicable sanctions, asset freezes, trade restrictions or similar legal restrictions.

We may refuse, suspend or terminate access where we reasonably believe that these eligibility requirements are not met.

4. What the Service provides

TunnelFox Global provides access to a technical connection profile for a selected service period. A connection profile is a technical configuration, identifier or other access record that allows you to use the Service within the applicable plan, service period and technical limits.

The Service is a digital access-management service. It is not a telecommunications operator, internet access provider, financial service, custody service, anonymity guarantee, cyber-security audit service, data recovery service or emergency communication service.

You are responsible for having your own internet connection, compatible device, Telegram account and any third-party software required to use the Service.

5. Service plans, trial period and promo codes

Available service periods may include 1 month, 3 months, 6 months, 12 months, or other periods shown in the Service before purchase. The current price, currency, payment method and service period are displayed in the checkout flow before you confirm payment.

A free trial, where available, lasts 3 calendar days and may be used only once per user. We may use Telegram account data, device data, payment data, technical identifiers and other fraud-prevention signals to prevent repeated or abusive trial use.

Promo codes may provide a discount, bonus period or other benefit. Promo codes may have expiry dates, activation limits, territory limits, plan limits, payment-method limits or other conditions. Promo codes have no cash value and cannot be exchanged for money.

6. No automatic renewal

Unless the checkout screen expressly states otherwise, payments for TunnelFox Global are one-time payments for the selected service period. The Service does not automatically renew your access and does not charge you again unless you actively make a new payment or confirm a new purchase.

If we ever introduce recurring billing, we will display the recurring nature of the payment clearly before purchase and update these Terms and the Refund Policy.

7. Payments

Depending on your country, platform, Telegram client, technical availability and applicable law, payments may be processed through Telegram Stars or other payment methods displayed to you at checkout.

For purchases of digital services made inside Telegram apps, Telegram may require payment through Telegram Stars. Telegram Stars, app stores and third-party payment processors have their own terms, fees, taxes, refund rules and technical limitations.

External payment methods, if made available, may include bank cards, local payment methods, payment providers or digital-asset payment providers. Such methods are available only where lawful and technically supported. We do not promise that every payment method will be available in every country, platform or Telegram client.

We do not receive or store your full card number, CVV/CVC, bank password, private key, seed phrase or other payment secrets.

You are responsible for any taxes, bank fees, app store fees, currency conversion costs, blockchain network fees and payment provider fees that may apply to your payment, unless mandatory law states otherwise.

8. Access activation and expiry

Access is normally activated after successful payment, free-trial activation or promo-code activation. If payment is successful but access is not activated due to a technical issue on our side, we will either activate access, extend the service period to compensate for the delay, or provide a refund in accordance with the Refund Policy.

When your service period expires, access ends automatically unless you purchase a new service period or use another valid access method.

9. Your account and security

Your access is linked to your Telegram account and technical connection profile. You are responsible for keeping your Telegram account, device and connection profile secure.

You must not sell, rent, publish, share, sublicense, transfer or otherwise make your connection profile available to third parties unless we expressly allow it in writing.

You must notify support promptly if you suspect unauthorised use of your account or connection profile.

10. Acceptable use

You must comply with our Acceptable Use Policy at all times. The Acceptable Use Policy is part of these Terms.

You must not use the Service for spam, phishing, fraud, malware, attacks, unauthorised access, infringement of third-party rights, harassment, child sexual abuse material, terrorism, extremism, sanctions evasion, unlawful trade, illegal content, bypassing legal restrictions, or any other unlawful or abusive activity.

11. Suspension and termination

We may immediately suspend, restrict or terminate your access if we reasonably believe that:

1. you violated these Terms, the Acceptable Use Policy, the Privacy Policy or the Refund Policy;
2. you used or attempted to use the Service for unlawful, harmful, abusive or fraudulent activity;
3. your payment was reversed, charged back, disputed, unauthorised or fraudulent;
4. you provided false, misleading or incomplete information;
5. we receive a credible abuse report, law-enforcement request, provider complaint, payment-provider alert or security signal;
6. continued access may create legal, technical, security, financial or reputational risk for us, other users, Telegram, payment providers, infrastructure providers or third parties;
7. we are required to do so by law, sanctions, court order, regulatory request, Telegram rules, app store rules, payment provider rules or infrastructure provider rules.

Where reasonable and lawful, we may allow you to appeal a suspension by contacting support with relevant details and evidence. We are not required to restore access where we reasonably determine that a serious violation occurred or restoration would create risk.

Refunds after suspension or termination are handled under the Refund Policy.

12. Service availability and changes

We aim to keep the Service available, but we do not guarantee uninterrupted, error-free, secure or permanent availability. The Service may be affected by maintenance, updates, outages, internet routing, data-center issues, Telegram issues, third-party software, payment providers, app stores, legal restrictions, sanctions, government action, cyberattacks, force majeure or other factors outside our control.

We may update, modify, replace, limit or discontinue features, technical infrastructure, connection profiles, available locations, tariffs, payment methods, interface elements or support flows. If a change materially affects an active paid service period, we will take reasonable steps to preserve your access, provide an alternative, extend the service period or handle the matter under the Refund Policy.

13. No unlawful-circumvention or availability promise

TunnelFox Global is provided as a technical connection-profile service. We do not promise that the Service will provide access to any particular website, application, platform, region, content, network, IP address, protocol or route.

You must not use the Service to access, distribute or interact with content, services or networks where doing so violates applicable law, court orders, regulatory restrictions, platform rules, intellectual-property rights or third-party terms.

We do not guarantee anonymity, immunity from tracking, immunity from legal process, protection from all cyber threats, or the ability to bypass any technical, legal, contractual or geographic restriction.

14. Third-party services

The Service depends on third-party platforms and providers, including Telegram, payment providers, hosting providers, infrastructure providers, domain providers, software vendors and analytics/security tools.

We are not responsible for third-party services, outages, decisions, fees, restrictions, account actions, refund policies, data practices or terms. Your use of third-party services is governed by their own terms and policies.

15. Intellectual property

The Service, including its software, interface, design, text, graphics, branding, logos, technical systems, documentation and other materials, belongs to us or our licensors and is protected by intellectual-property and other laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service during your valid service period, solely in accordance with these Terms.

You must not copy, modify, reverse engineer, decompile, resell, scrape, frame, mirror or build a competing service using any part of the Service, except to the extent such restriction is prohibited by mandatory law.

16. Feedback

If you send us ideas, feedback, suggestions or feature requests, you allow us to use them without restriction or compensation to you, provided that we do not use your personal data except as described in the Privacy Policy.

17. Privacy

Our Privacy Policy explains what data we collect, why we collect it, how long we keep it, when we share it and what rights you may have. By using the Service, you acknowledge the Privacy Policy.

18. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, security, speed, availability, compatibility, accuracy and reliability.

No statement made by support, marketing materials, screenshots, channels, posts or interface messages creates a warranty unless expressly stated as a binding warranty in these Terms.

Nothing in these Terms excludes warranties or rights that cannot be excluded under mandatory consumer law.

19. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive or exemplary damages; loss of profits, revenue, business, data, goodwill or reputation; loss caused by third-party services; or loss resulting from unlawful or prohibited use of the Service.

To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid for the affected service period during the 3 months before the event giving rise to the claim.

These limitations do not apply to liability that cannot be limited by mandatory law, including liability for intentional misconduct, gross negligence, death or personal injury where applicable.

20. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify and hold us harmless from claims, damages, losses, liabilities, costs and expenses arising from your violation of these Terms, your violation of law, your misuse of the Service, your infringement of third-party rights, your payment dispute or your prohibited activity.

21. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted in the Service or on our legal pages with a new “Last updated” date.

If we make material changes, we may require you to accept the updated Terms before continuing to use the Service or making another payment. Continued use of the Service after an update means you accept the updated Terms, unless mandatory law requires another form of consent.

Changes do not affect refund rights or mandatory rights that already arose before the effective date of the change.

22. Notices

You may contact us using the support contacts listed above. Legal notices, complaints, refund requests and privacy requests should include your Telegram ID or username, payment ID if relevant, a clear description of the request and any supporting evidence.

We may send notices to you through Telegram, the Mini App, the bot, email if available, in-app messages, legal pages or other reasonable electronic means.

23. Governing law and disputes

These Terms are governed by the laws of the Service Provider's country of establishment, without regard to conflict-of-law rules, except that mandatory consumer-protection laws of your country may apply where they cannot be excluded.

Before filing a formal claim, you agree to contact support and allow us a reasonable opportunity to resolve the issue informally, unless mandatory law gives you the right to proceed directly.

The courts or dispute-resolution bodies of the Service Provider's place of establishment will have jurisdiction, except where mandatory consumer law gives you the right to bring claims in another forum.

24. Severability

If any part of these Terms is found invalid or unenforceable, the remaining parts remain in effect. The invalid or unenforceable part will be interpreted or replaced to the extent necessary to make it valid and enforceable while preserving its intent.

25. Contact

For support: support@tunnelfox.tech / @tunnel_fox_global_bot
For privacy requests: privacy@tunnelfox.tech
For abuse reports: abuse@tunnelfox.tech
For legal notices: provided on request via the support contacts listed in this document